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Updated on: 2023-08-31
1/5
Class action lawsuit recommended
"This company (under several names) sends used/refurbished goods under the guise of new, meaning they do not mention on their website that its used/refurbished. This is the main cause of the endless reviews of broken items, cuts in tents (as shown on youtube video), sweat stains and so on and so forth, and the cause of horrible customer service (since they know they are scamming people, customer service is horrific). If the customer doesn't notice and uses a damaged item on an outdoor adventure, he could be seriously injured or worse. The action lawsuit probably won't stop them from continuing to do their business of buying used/damaged/returned products and selling them as new. However, it could cause them some headache in dealing with the lawsuit, which I believe will give people who were hurt by this company some sense of justice. If I see a lawsuit being started against them, I will help with any data collection needed (I was hurt by them myself, they sent me broken expensive trekking poles)."
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