"I had reserved a rental car through Priceline back in February. The car company Ace had provided me with a car that was substandard and I returned it for a full refund 5 minutes later. The charge on my card was $255.47, Ace only returned $224.47 which was $31.00 short. Ace explained to me that they were only paid $224.47 which was the reason for the refund being $31.00 short. Ace stated the other $31.00 that you're looking for was the charge that Priceline charged. So I reached out to Priceline only to be told they could not help me. They refused to reimburse the $31.00, I will never use this online company again."