"I asked a question for $5.00 and came back today to make sure I canceled my membership and found out that they charged me another $35.00. I asked one freaking question and it costed me $40.00.I was mislead and had less than 30 days to cancel!! This is a scam!!!"
Hello, We're sorry for any confusion with the membership offer & frustration that you may have experienced in using the service. If you send me an email with additional information about your issue, we're happy to take a look at your account and work to address any outstanding concerns. I'm looking forward to your response! Best regards, Angela, JA Customer Care AngelaWS@justanswer.com 800-808-0645 ext. 28
JA-Support from JustAnswer.com has responded
Posted Jul-28-2023We're sorry for any confusion with the membership offer & frustration that you may have experienced in using the service.
If you send me an email with additional information about your issue, we're happy to take a look at your account and work to address any outstanding concerns.
I'm looking forward to your response!
Best regards,
Angela, JA Customer Care AngelaWS@justanswer.com 800-808-0645 ext. 28