"I ordered a christmas backdrop and floordorop from Backdrop Outlet on September 21, 2015. It takes 4-5 weeks to ship internationally (Nova Scotia) so i was just excitedly waiting for my order to arrive. Last week I though it was taking too long so i called to check on the status of my order. To my HORROR it didn't shop yet the door drop won't ship internationally.... but no-one bothered to call me to let me know this. I'm still waiting for customer service to call me back to fix the order - its been two days. I wish the store was as prompt as fixing orders as they were charging my credit card. I'm so upset as i have christmas clients booked and no backdrop and NOONE is calling me back."