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"Original Message Follows: ------------------------- Email Support Form Message Product Type: MiniDV CamCorder Product Model: GL2 IslandData Session: Product Serial Number: Date of Purchase: 2-20-2007 City: Shreveport State: LA Zip: 71108 q01: Firewire_ q02: Windows_XP q03: INQUIRY: I just tried to purchase a GL2 from www.bestpricecameras.com and when I called to confirm the order, they asked me if I wanted the US or China model. The US model was 1900.00 approx and the China model I ordered on the internet has a plastic lens. Is there such a thing?? I currently own a GL1 which I am extremely pleased and I knew I was only getting the basic camera, without batteries, charger, cabels, etc. But do you have two different models of the GL2? I felt really taken by this company. I cancelled the order, but would like to hear the truth from Canon. We use nothing but Canon camera here at the Technology Center and have purchased hundreds of Canon cameras in the past few months and have always been pleased with the service they have provided. This has thrown me for a loop. Any answer to the two different lens issue?? --------------------------- Dear Sir: Thank you for your inquiry on the GL2. We value you as a Canon customer and appreciate the opportunity to assist you. No, we do not offer two versions of the GL2 (other than an NTSC and PAL version). We have come to find that Bestpricecameras.com are not an authorized dealer, and have not received much positive feedback from their customers. http://www.google.com/search?hl=en&q=bestpricecameras For assistance with dealer locations, please call our Canon Pre-Sales Department at 1(***-***-**** between 8:00 am and midnight ET, seven days a week. We hope this information is helpful to you. Please feel free to contact us again if you have any other questions or concerns. Thank you for choosing Canon. Sincerely, Chris Technical Support Representative speak to a technician by dialing 1-***-***-****, Monday - Friday 8:00 a.m. - 12:00 midnight ET, and Saturday 10:00 a.m. - 8:00 p.m. ET (excluding holidays). Original Message Follows: ------------------------- Email Support Form Message Product Type: MiniDV CamCorder Product Model: GL2 IslandData Session: Product Serial Number: Date of Purchase: 2-20-2007 City: Shreveport State: LA Zip: 71108 q01: Firewire_ q02: Windows_XP q03: INQUIRY: I just tried to purchase a GL2 from www.bestpricecameras.com and when I called to confirm the order, they asked me if I wanted the US or China model. The US model was 1900.00 approx and the China model I ordered on the internet has a plastic lens. Is there such a thing. I currently own a GL1 which I am extremely pleased and I knew I was only getting the basic camera, without batteries, charger, cabels, etc. But do you have two different models of the GL2? I felt really taken by this company. I cancelled the order, but would like to hear the truth from Canon. We use nothing but Canon camera here at the Teacher Technology Center and have purchased hundreds of Canon cameras in the past few months and have always been pleased with the service they have provided. This has thrown me for a loop. Any answer to the two different lens issue?? Mike McLallen Technology Instructional Specialist Caddo Parish School District ***-***-****"

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