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2020-07-02
1/5
Nightmare
"h if there is minuses stars
I bought different stuff with almost $5000 for my new house and my nightmare started with my disable son's daybed when there are getting out from the box to find the bed is completely damaged and my sone should sleep on the couch till end of July. Then the unresponsabl customer care employee called to with very bad attitude. Warning me that the call is recorded and asked me if I want to cancel the order.
Secondly when I opened the dresser to put my stuff I found the one of the drawers is completely damaged from inside by had been fixed with glue and couple of screws.
Today was the most worst day I called to confirm the daybed and the living room to be shocked that the bed will not be delivered before mid or end of july. And after when the delivery truck arrived they start to arrange the livingroom I have been told that small mistake happened as one of the sofa came without legs and I have to accept as is till they bring me the legs after one week or they will take the both sofas back to the wearhouse.
I called the customer service and showed alot of sadness on her voice and asked me to wait 2 minutes to call the supervisor and she kept me on the waiting up to 40 min then she hanged on me.
I called back to talk to a very careless person and when I asked him to solve my problems he said that they will send me $100 voucher.
The conclusion dont buy anything from this bad place unless you are ready for new nightmare.
Go to better and professional places"
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