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2014-08-15
1/5
"So it begins.
My first contact with this miserable excuse for a reputable business was to cancel my first order after I was notified the watch I ordered was "back ordered" and I could not be given a date the watch will arrive.
I cancelled the order and had the representative check availability of a more expensive watch. After confirming the watch was "in stock" I ordered the new watch and since it was above a certain amount I was given a delivery date for second day air shipping.
Of course, a day after the watch was to arrive, I call Princeton to get a status on my order and was informed that the package was shipped ground. The delivery date (if I even receive the watch) of course is three days after the date I was going to give the watch as a gift.
This company is a mismanaged piece of crap with no customer service, sales people that lie to you and a system built to deceive, delay and obfuscate the fact that they suck.
All top level management should be fired, especially in the shipping department, customer service, web site design and maintenance. I wish I had read these reviews before I purchased from Princeton Watches.
I will never purchase anything from Princeton again."
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