"Super fast shipping! I bought soft soled reel shoes for my daughter. My only complaint is that, as a first time buyer of this type of shoe, I was relying on their expertise to be accurate in the sizing department. Their recommendation to go down a size from my daughters dress shoe size was not the best advice. Luckily, I opted to order her shoes in her current dress shoe size at the advice of her dance instructor, as she will be wearing these shoes for the remainder of this dance season as well as next, this would allow for some growth. The shoes arrived, and are pretty snug. That's being generous. We opted to keep them, because she needs them right now, and they are all leather so they will stretch a bit, but there is definitely no room for growth. All in all, a very positive experience with Keily's - the order was processed, shipped and received within 2 business days, all for standard shipping charges. I will definitely order from them again - I'll just use my own judgment on sizing."