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preloader
2023-02-08
1/5
Won't honor price.
"Pretty simple - ordered a not current MacBook air for a good price (just over $700). A few days later they sent an email saying it was a pricing error and they will be cancelling any orders for this item. I barely ever shop here, but that's the last time. I get the issue, if you had an incorrect price listed (you need some process improvement, this is easy to avoid with proper backend automation and processes) but it's not so low that you're going to take some massive financial hit by honoring the price you listed. Email from TD: Thank you for your recent order. Unfortunately, due to incorrect pricing resulting from technical issues we are unable to fulfill your order. Consistent with our terms of service, we are cancelling all orders that were impacted by the incorrect pricing. We sincerely apologize for the inconvenience."

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