- STORE REVIEWS
- PRODUCT REVIEWS
2013-04-30
1/5
"Wow, so where to start... So I was/did buy an ROB-34788 and OTC-3874 from this company. I wil be honest this may be the worset online company ever and I find it insane how their are no reviews about any issues here but 4 positive when I have nothing but issues with them.
First and formost, I called in wait 30 mins to speak to a sales rep on a purchase.. I get a run around on the price as they said we had a price increase and the new cost will be 1000 more!
That's funny as the other company I bought from has it for 200 less as it stands. They refused to process order. That's fine I went to their biggest compitor and guess what I saved more then 200! and got some free items too!
All in all guys go to the other company they have a much easy site to find items on and better staff."
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2013-04-30
5/5
"I have been doing research online about this company and was shocked at some of the reviews, it seems that some people may actually be blowing thier so called issues more then they are.
1) I just bought a brand new AC Machine 34788 and Genysis unit 3874. The deal was just under 5,600. The Agent explained that there was some fraud and they would run a code 10 check to comfrim it was me placing the order. Now, that is comforting to me to know they will check to make sure it is a legit order.
As per the review below it seems as if they must have been fraud as my credit card company called at their request to confirm this order.... So that review seems to be very suspect at best.
2) The review took about 48 hours before it shipped. I did get my item within 4 days via truck R&L. The truck drive called and delivered the item with no issues and was up running I had the invoice in hand and was ready to go.
Now to anyone out their who may read some of the reviews like I myself did and wonder what type of company this is. Let's put it this way I did find out they have been around for over 18 years and was the first online tool company to go onto the web itself. They offer great price and are friendly and will help you as best as they can. Now I am sure they don't have all the items on their site in stock that is common since but a simple call will get you the answer that you need. I would use this company over and over"
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