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2017-06-25
1/5
No respects for customer, but they only look for their own benefit
"My M900 tiny 6 months old, started to stuck then tried to re-image Windows from internal drive but failed. Re-image from external USB image drive was also failed. Lenovo support changed my original parts(Motherboard+Hdd, but they used refurbished parts) without proper investigation. But windows installation from provided USB image disk was again failed. The machine were sent to their repair centre,and sent me back with Windows 7, instead of the original version Windows 10. The machine was sent to repair centre again, came back with Windows 10 Pro, instead of original version Windows 10 Home. Then I tried to check if re-image from internal drive is possible, but it did not go through.
It took 2 months now. I was asking them to send me brand new PC but refusing and instead taking my time for over 2 months knowing this is only one PC which I use for work for living. They don't consider customer inconvenience, but they only care their own profit.
They have given me enough damage financially and mentally."
