- STORE REVIEWS
- PRODUCT REVIEWS
2012-06-25
2/5
"Worst internet shopping experience ever. I have placed the order for a monitor on 30th of May and yet still haven't got it.The original delivery due date is 15th and 19th this month, which is already a long long wait. However, the monitor didn't come until 19th. Then I phoned them on 20th and after 20 minutes' music someone told me the delivery is postponed to Thur. 21st. On Thursday I waited at home for that monitor for the whole day and still haven't seen anything arrived.
I phoned again the next day and another staff told me the delivery is on Monday 25th. I'm very disappointed but had to accept it. On 25th, same thing happened again, no delivery at all.
I'm going to phone them again tomorrow and I think they will cheat me with another delivery date. This company is not good for internet shopping at all. Avoid it to save your time and trouble. I've made the payment on 25days ago and I still haven't got my item. You don't wan't to experience this.
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Now I have asked for a refund. Seeing other people's experience, I don't know how long this will take. One of their staff Sarah promised to send me a conformation of the refund, one day passed and I haven't seen that email.
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After more than 1 month waiting, I finally got my item. Hardeep and Kay are the two staff helped, thank you."
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