- STORE REVIEWS
- PRODUCT REVIEWS
2004-02-18
1/5
"When you place an order they give you the option to have it delivered on a certain day. I ordered mine to be Delivered on Feb 14 (Valentines Day) and have yet to receive it. Also, they told me that one of the items that I ordered they ran out of and was removed from order. I believe I received this notification on the 13th. When I emailed them asking about the shipping problems they simply told me to allow 2 weeks for shipping! Please warn others of their poor Business Ethics. Thanks"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Making decisions on their own
Being easy to reach
Being knowledgeable
Being trustworthy
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
