ResellerRatings
  • STORE REVIEWS
  • PRODUCT REVIEWS
preloader
2020-10-02
1/5
Just like their blinds, this company should close.
"Ordered blinds in June 2020. No updates whatsoever. After a month of waiting, I attempted to contact the company through every means necessary and never received an update. I never received the blinds and honestly forgot about them (I order a lot of blinds for rental properties and lost track). In late September I received an email that my blinds were "in production" and would ship in early December. Really??? Four months for an update and then two months to produce two sets of generic mini-blinds?!? I've worked with many online blind companies and this is the worst experience ever. They don't respond to any communication, don't provide updates, and clearly have no ability to produce the product. Even if the delays are due to COVID, they should just close."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
1
Helpful
1
Cool
Delete Review
Share
preloader
SocialCare from Just Blinds has responded
Posted Nov-27-2020

Hi Nathan, we apologize for our delayed response here. I'm glad to see our customer service team responded to your review on another review site and your shipment was delivered shortly after posting. If there's anything else we can do for you please don't hesitate to reach out to our social care team at socialcare@justblinds.com! -- Just Blinds Social Care Team