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2011-08-11
1/5
"This company is useless! Fortunately I got off easier than some, but not without issues.
I placed an order on July 22 for a new job beginning August 1. Nothing that I ordered advised me that it was a back ordered product. I received an e-mail 4 days after my original order on 07/27 saying that only 2 of my tops had shipped and the other 6 items (pants and tops) were back ordered, but should be available July 28. My two tops were shipped via FedEx Smartpost (also useless) and arrived at my home on August 4th, almost two weeks after my initial order. I checked the order status and tracking everyday and as promised my other items were available July 28. On August 1 I received an e-mail advising me that my billing information couldn't be verified.... however I had already been charged for, and received, two tops from the very same order!!! I e-mailed my correct billing information to them and told them I had already gotten items from that order so it was odd they suddenly couldn't verify my info. On August 3 I received another e-mail regarding the same issue with my billing information. At that time I simply requested a refund via e-mail and told them that they had already received a confirmation of my information along with having sent and charged me for items from the same order. Luckily, they were true to their word the first time around and didn't charge me for anything except the two tops that were shipped, and they cancelled and released the hold on my money for the remainder of the order by August 5. I simply took my money and went to a local store which is what I should have done in the first place! I will NEVER order from them again. I wish I had read the reviews, and talked to some nursing friends first because I'm not the only person I know who had an issue with this company."
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