- STORE REVIEWS
- PRODUCT REVIEWS
2016-02-01
1/5
What a lie! - "We will respond to you within 24 hours Monday - Friday"
"I wrote them through their Website portal (http://www.outdoorspeakerdepot.com/contact.html)
regarding their OSD Audio Sound Stage 2.1 All-in-One Audio Sound System that I purchased through Adorama on 23-Jan-2016. "We will respond to you within 24 hours Monday - Friday" is displayed on the portal but I haven't heard from them as of today (1-Feb-2016)."
2005-08-25
1/5
"I ordered Anydrive Car MP3 FM Transmitter on 8/20/2005. I could find no other stores carrying it. I soon found out why. The store didn't have it. When I called to inquire, the self-proclaimed owner of the store (if it's true, it's a one-man store) didn't seem to care much about doing business. He suggested that I buy another "better" product with similar functionalities, only to be proven wrong (he was finally convinced of his ignorance) that that product doesn't have at least one of the features I was looking for. When I expressed my discontent with the shopping experience and how the whole thing was handled, he made me feel like I owed him something and urged me to cancel the order and go to a bigger, better store. He said he would email me information on a refurbished version of the product (saying that it shouldn't take more than 30 minutes) but why was I not surprised that I never heard from him again at the time of this writing (4 days later). The ordering mechanism is not at all at par with current standard (for e.g., it will display your credit card number in full on the screen). Also, I just checked the store's web site again (as I am writing this) and it still says the same thing about the product I was told days ago had been discontinued. My guess is that the website is never or rarely maintained. There are just some many things that are so wrong with this store it's a waste of time to list them all. Bottomline: NEVER NEVER NEVER (even try to) order from this store!"
Detailed Ratings
Overall quality of the company
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Is committed to quality products and services
Likelihood of customers making future purchases
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Overall quality of ordering process
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Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
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