- STORE REVIEWS
- PRODUCT REVIEWS
2005-12-16
1/5
"Never buy from this store!
I placed this order well in advance to make sure I will receive it by the "deadline"...Their web site is only able to show:
"Thank you for your order. It has been received and is being processed. You can expect delivery no later than..."
I called them a few times, they would tell you one thing over the phone and a different one via email...They don't know what they're talking about. They should not be allowed to be in business. It's the worst company I dealt with...
Stay away from them!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being trustworthy
Resolving problems
Being easy to reach
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
