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Merchant Member
2018-01-20
5/5
Excellent purchasing experience
"Everything arrived on time and exactly as I ordered. Both rugs were true to the description and pictures."
Merchant Member
2018-01-03
1/5
misleading advertising and poor customer service
"I ordered some curtains, which were exactly what i was looking for. The website, and the emails sent to me by AllModern proudly advertised free shipping. Lo and behold, I was charged for shipping. When I contacted AllModern, they tried to tell me that this only applied to orders from Wayfair, but this is completely inconsistent with the email and website information I saw.
They didn't refund the shipping, so I tried to cancel my order. They told me it had already shipped, and if I wanted to return it for anything other than store credit, I have to pay the cost of return shipping.
This has been a terrible experience and I wouldn't recommend AllModern to anyone."
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