"This was my first rental and it went just as advertised! I was very pleased that the shipment arrived at the scheduled date and time frame. I had a little scare when the UPS site reported a later arrival date, but when I emailed CLR's support, they responded immediately. Luckily, it turned out to be the UPS site and the status was quickly restored.
On arrival, the lens was carefully packaged and all instructions, as well as the return label were included. All in all, a very pleasant experience. I will definitely recommend Camera Lens Rentals and use them again."