"I ordered this netgear STOR-CNTRL all the way back in January and after about two weeks I was a little confused of how I haven't recieved my order, for the website states that it was shipped quite a while ago. First I e-mailed them about it, and afterwards I called them around 3 times, just to get a message that their lines were so overpacked that the only way to contact them was through e-mail. It is now a month later and I am still unable to make any contact with the company. Trust me, the extra couple of bucks you will spend on new-egg are well worth dealing with people who know what they are doing...."