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2015-07-28
5/5
"Found through PCPartPicker.com. Extremely easy checkout!"
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2008-07-14
2/5
"I ordered a new computer and video card for myself. However, the video card (an NVIDIA 8600GT PCI-E) was poorly packed. The display box (like you would find in a store), was shipped inside a manila envelope. When it arrived, one corner on the box looked like it was stepped on. The anti-static bag had multiple holes in it where not only the fan/heat sink assembly poked through, but the solder points on the circuit board. I plugged the video card in, in hopes that it would work. But there was display corruption on both the DVI and analog video ports, such as garbled or missing characters, and vertical bands of color down the screen; the corruption shifted and changed if you placed your finger on the card and wiggled it slightly. The next day I called geeks.com to request a replacement. I told the woman on the phone that I was disappointed that such a piece of equipment was not only treated so poorly during shipment, but was poorly packed as well. I asked that my replacement video card be shipped in an actual box, with padding, to prevent any damage during shipment. I received the replacement video card today. It arrived in a ... wait for it ... manila envelope. The real kick in the teeth is that the Fed-Ex label they send you to send the damaged item back asks you to ship the item in a box with plenty of packing to protect the item during shipment. If you, geeks.com, had done that in the first place, I wouldn't have to send it back to you. I am sorely disappointed with my experience at geeks.com, and will never buy anything from them again."
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