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2009-10-06
1/5
"I ordered a replacement laser for ps2 slim after following Richs troubleshooting guide. This didn't fix the problem. no response to emails and their phone wouldn't accept messages. After a paypal dispute I was contacted. I returned the part and sent my ps2 to them for repair. After 3 weeks, I emailed to inquire as to the status of said ps2. 3 days later they responded and said they would look at it that day. Waited another week then contacted them again and was told they had repaired the unit but were awaiting payment. That same day they submitted the payment request. DO NOT DO BUSINESS WITH THESE PEOPLE. Terrible customer service, no communication, excuses, delays, and an overall horrible experience."
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