- STORE REVIEWS
- PRODUCT REVIEWS
2016-10-29
1/5
Costume Discounters: how about costume do deliver
"On October 27 at 11:19 am I placed an order with this company. Their confirmation email said that my order would be delivered on October 28th. When it didn't arrive, I called and they claimed it was an error to have told me that it was going to be Delivered on the 28th even after paying for the "expedited" shipping. and they reprocessed the order and told me it would be delivered on the 29th. I told them that UPS doesn't deliver on Saturdays and they wanted to argue. NOW, I wont have the costume for my 8 y.o. son for him to wear to school on Monday or be able to wear it Halloween evening and all they can do is say "I'm sorry". Sorry don't cut it when it is the heart of a little boy that is broken. Companies like COSTUME DISCOUNTERS should have better control over their shipping department than they do. AND they should have alternate shipping methods for when THEY make the screw up to make it right.
In short I strongly recommend against doing business with COSTUME DISCOUNTERS. Their GOOGLE rating is a joke. THEY ****!!!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
