- STORE REVIEWS
- PRODUCT REVIEWS
2017-06-24
1/5
Sent the wrong size
"I have ordered through this company for many years. This week I ordered a shamrock baby dress as a shower gift. I paid an extra $26.90 to have the order rushed. (my fault for ordering so late.) Well it arrived on time, but was the incorrect size. The size was on the front of the dress as a big sticker, so it was difficult to miss. When I contacted customer service, I was given every reason under the sun why the larger size would be OK. " My grandson wore 18 month clothes when he was 6 months old, etc." " The larger size is only one inch longer and 1/2 inch wider at the shoulders." "Maybe the manufacturer put the wrong size in the shipment." "There is not much difference between 12 and 24 months." "She kept inserting 18 months size into the conversation when there was no 18 month size." ...and on and on. They did offer to exchange it. (I already paid 26.90 to have it delivered once and would need to pay more to send it back.) I feel as a long time customer, I was treated kind of shabbily. I am finished with this company. I will spend my $66.00 somewhere else next time. And I do not want any more of their catalogs."
