"My order was due yesterday, Dec 18th. I have tried for 3 days to reach customer service with no success on finding when my order will be shipped.
I have talked to numerous people and the response I keep getting is that there is no problem with the order and they cannot tell me what the hold up is and when it will be shipped.
FYI they do not respond to emails and holding time is over 1 1/2 hrs. In my opinion their customer sevice is the worst I have run across and I have been ordering on line for years."