"Made me wait 2 months to tell me my enclosure i ordered specifically, was not in stock then proceeded to try and credit towards another random 12 inch enclosure when I asked for a refund. on top of all that I went almost 2 months with no shipping info or any info on the purchase I tried to make. customer service doesn't exist with this company. bad communication and very unprofessional to try and just assume I would want a box they picked out when I tried to get one specifically for the install im doing, they could have sold me literally anything if I didn't ask for my money back this process would have been worse because I can't do a return because of COVID and they know that."