"In early January 2023 I place an order for a Balsam Fir Narrow tree with shipment to Canada after careful review of international shipping instructions and guidelines on the Balsam Hill (BH) website. An additional fee was paid to facilitate the international shipment. A few days later, I received a telephone call from the BH sales office indicating the tree was in stock but could not be shipped from the BH warehouse to Canada and that my purchase would be refunded to my credit card. I was advised I could pay additional fees to facilitate an alternative shipment method. The order was cancelled because BH could not delivery to Canada and I received a refund to my CC a few days later. I lost $85 in the currency transfer. IF YOU ARE FROM CANADA BEWARE OF DELIVERY ISSUES****"