"I ordered 1 Brother DR350 Compatible Laser Toner Drum Unit and received a unit that left an impression on every page it printed, unusable. They sent me a return label and acknowledged receiving the unit back June 21, 2007. They didn't credit my CC with the return, then denied receiving it. I had to file a dispute with the bank and send a copy of the receipt slip with their signature on it. Finally got credit in October? Was going to let it go, then on my January 2008 CC statement I got another charge from Inkjetsuperstore. I have not made another purchase with this business and do not intend to and have filed another dispute with my CC company.
They have told me that they have a problem with their bookkeeping, or is it criminal?"