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preloader
2011-05-07
1/5
"I have made several orders recently, and on each one the amount charged to my card is different(usually more) from the amount in the confirmation email, then on the same day another charge for $.50 or so shows up. These people are scamming. It may only be nickles and dimes, but how much do they steal in a year doing this to every customer? Shipping often very slow or delayed with no notice or explanation, contrary to applicable laws. AVOID AT ALL COSTS!!!"

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preloader
1/5
"I still have not received this order, although it is finally in transit. I have yet to get any reply to the numerous emails I have setn regarding slow service. I have received the first order I placed, but never heard a word in reply to any queries. It is highly doubtful that I will ever order from this company again, nor can I in good conscience recomend them to anyone. They have no customer service at all, just an autoresponder to email, and there are no telephone numbers available from them anywhere, only a fax number."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
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