- STORE REVIEWS
- PRODUCT REVIEWS
2021-06-02
1/5
Poor customer service!
"I echo other reviewers experience. My in store shopping experience was great! But the wait for the chair was 3 months. But, the upholstery job was shoddy and incomplete. The seem was unfinished on the back of the seat. The material did not align properly. Called the same day of delivery. I am 2 weeks out and this still has not been resolved! Claim filed and accepted. but cannot get a hold of anyone to make an exchange nor do I know how long the exchange for a chair will take."
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