- STORE REVIEWS
- PRODUCT REVIEWS
2023-03-16
1/5
Bad Service for Buyers and Sellers
"As a seller, forced to use their company U-Ship, had one $3000 table broken while loading, they said it was perfect and then took off leaving skid marks. So it arrived broken . 10 months to get. A refund. Another U ship guy, used tattered old cardboard boxes l said do go to Uhaul and buy new ones for $10 bucks, turned around. He stole my painting no paperwork or receipt. After hysterical calls to Chairish painting returned at 3am with canvas slit No support from. chairish either time USHIP takes no responsibility
Agents reply with auto responders that have nothing to do with issue.
All Indian workers tell you they are in Toronto. Not a call center. Bizarre
Buyers are overcharged on shipping, but the same item may ship for 1/2 the amount Shipping fees seem
random. Zip code calculator doesn't change price. Plus there is a logistics fee? For what? Buyers think sellers are making up shipping costs. We have no idea.
Impossible to get through on phone. I've just been emailing and dealing with the non related auto responses
Curator team is useless l have pointed out the same fake item repeatedly listed. They get keep getting posted and often on the A list yet they were $39 from Pier One a few years ago listed as $2000 set of stools
I like happy customers. There is no learning or attempts to improve policy when it pointed out"
