- STORE REVIEWS
- PRODUCT REVIEWS
2008-08-03
1/5
"My experience with PC planet Systems was extremely negative and I will never purchase from them again. After reading other customers reviews on this website (see Techrate) I realised that my experience with PC Planet Systems was not an isolated incident.
Here are the key points that my transaction had in common with other reviews: 1) PC planet Systems sold me used merchandise (missing key components; non-functional)that was represented as new on their website; 2) When I contacted PC planet Systems to tell them that the merchndise was missing critical components they use the standard excuse "it was shipped from Canada" (package was clearly shipped from California, not Canada); 3) They have extremely rude customer service and refuse to rectify the situation; 4) If the customer is unsatisfied and files a complaint with the Better Business Bureau then PC Plant Systems will threaten legal action to scare the customer into dropping their complaint.
In my situation I bought used computer software that will not install on my computer because it was missing the registration key. I thought that something was wrong when I oppenned the package and noticed that the bar-code had been cut off the software box (not intended for resale), but knew something was definitely wrong when I found that the instruction manual and registration key was missing as well.
PC Planet systems tries to portray their business as a big online seller with a legal department, shipping department, etc. But if you look up their address on Google earth you can clearly see a small house in a suburban setting."
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