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2016-02-19
1/5
Easy Refunds My ****!
"During the 2015 Football season, I purchased over $1,000 worth of merchandise through NFL.com that was fulfilled through Fanatics.com & made several returns. EVERY time I sent an item back, I was told it was past the 60 days....even though NONE of it was over 60 days old. I bought a hoodie sweatshirt that had a bad zipper (it fell off!). When I returned it, they told me I couldn't return "used" merchandise. It was defective. (Oh, & yeah, even though it was returned within 3 weeks, I was also told it was past the 60 days!) After talking to someone in their customer service dept & getting a supervisor, they did replace the hoodie with another one....it also had a defective zipper!I I returned that one (right away) & yep, you guessed it. They told me that one was more than 60 days since I ordered it! So, again, I had to call & finally got them to return it & refund my money. I have since shredded my NFL credit card & refuse to EVER (NEVER!) order from them again. They ****!"
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