- STORE REVIEWS
- PRODUCT REVIEWS
2015-06-09
1/5
"BUYER BEWARE. False advertising if you ask me. At the top of the website, in bold print, it said, "Free Shipping Over $49 & Free Returns." No asterisk, no fine print, no re-direct to the Shipping/Returns page for exceptions. I had to waste over $30 and lots of my precious time to try on a pair of shoes that didn't fit and then return them. I'm in Hawaii. Competitor, Zappos, recognizes that we are part of the United States, not "overseas" (as Planet Shoes calls it). And it took 23 days for my order to arrive. No one notified me of a shipping delay. I say don't bother."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
