pjbarry

STORE REVIEWS
PRODUCT REVIEWS

2003-07-02

1/5

"Meritline is a front for CDRDVDRMEDIA -- the phone number I was given to contact CDR... went straight through to Meritline's voicemail (no one answered any of the times I called). Package never arrived, tracking info incorrect, contacting BBB and reporting them to my credit card company."

Detailed Ratings

Overall quality of the company

Pricing of products and services

Value the company offers

Is consumer focused

Is trustworthy

Is committed to quality products and services

Is easy to do business with

Likelihood of customers making future purchases

Likelihood of customer recommendations

Overall product shipping and delivery process

Delivering products on-time

Being updated on the exact date the delivery was sent

Ease of checking delivery status

Overall quality of ordering process

Ability to determine if a product was in-stock real time

Ease of ordering online

Ease of checking order status

Overall customer service

Customer service being easy to reach

Customer service resolving problems

Customer service being knowledgeable

Customer service being trustworthy

Customer service making decisions on their own

Overall web site

Speed of web site

Web site reliability

Web site being easy to use

CDRDVDRMEDIA (also see: Meritline.com, ABCink)