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2008-07-22
1/5
"I ordered a benchmade bm-42 knife from CopsPlus. Several places were out of stock so I figured I was lucky to find it at CopsPlus... as it turned out, they didn't have it either. They just didn't mention that it's out of stock anywhere until after the order is placed and the credit card is charged. The 'order status' page seems to automatically increment the 'estimated ship date' so that it always claims the item will ship this week. Multiple emails to customer service over a period of days went without any response whatsoever (besides the immediate automatic response). I attempted to cancel my order but, naturally, have heard nothing back from CopsPlus. I will be calling my credit card tonight to contest the charges."
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