"Will never ever buy something at Focal Price anymore. Delivered me 2 non-functional smartphones that costed me over 320 $.
I contacted the service department many many times (over 32 times) but they not follow up any.
We already 1 year later and the matter is still not solved. Nothing but then really nothing was done on their side to do something to solve. TOTALLY NOTHING. They grabbed my money, send broken phones and then try to hide from me ever since.
These are just acting like plain criminals operating from China.
Watch out, don't buy any their stuff."