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preloader
2004-07-21
5/5
"I ordered over $2000 in parts to build a new computer from their website. After I placed my order, and after they billed me, I wanted to make a change. This was no problem, they just billed me the difference for a better case. They respond quickly to all emails I sent, and were very helpful. My order was delayed by about a week because they didn't have my memory in stock, which was not their fault. Once that came in, I had my order in a couple of days. This place has excelent prices, and I will be doing all my future shopping there."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
Helpful
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