"I ordered 1 item. 1 x Thermaltake CL-C0034 Extreme Spirit II North Bridge Heat Pipe Cooler.
So, after 9 days, the status of my order changed from pending to processing.
Today is the 11th, and the order still says processing. I have emailed the company twice and haven't received a response from them yet.
This is a quote from their website.
"At Case-Mod.com, our aim is to ship all orders as soon as possible. Though we generally ship within 24 hours, standard processing time for orders is 1-3 business days."
Looks like someone doesn't care about their customers anymore..."
"i havn't received the product yet, but it took 6 days just for it to leave the warehouse. That is very bad. I and many other people don't like to wait that long, and then add shipping time to it. Oh and another thing. If thats rush processing, then never order something without it. $3.99 for 6 days in a warehouse? What a ripoff!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent