"Do not order direct from these idiots!!! I tried to order a laptop in May and they have continued to delay shipping. After the last shipping eta was pushed out to the end of June, I cancelled my order and ordered a laptop from PC Connection which shipped same day. I confirmed the order cancellation by phone and via email but they keep sending me order status updates with a shipping ETA. I'm afraid I may need to dispute this with my credit card company if they try to process and ship my order in the next month. This has been the worst possible customer service I've ever had to deal with. You are far better off doing business with a reputable retailer than trying to order direct from these clowns."