"I recently ordered a new iphone 14 for my daughter and I received the phone I ordered it December 15 and I has been 10 days the order said the phone has been "delivered" but I've never received it,I called Apple and told customer service what happened the person told me to wait 24 hours and see if I received an phone but I did not I called them back they said they would try to help to this day December 30 I still don't have to phone and I've tried calling but they're "disconnected". I paid 1,000 dollars for that phone and it still hasn't changed. I need an phone shipped to me because I did not get an refund neither."