- STORE REVIEWS
- PRODUCT REVIEWS
2017-03-01
1/5
new shipping policy is redic
"I used to order here regularly as they always had the best pricing for small animal bedding and free shipping for minimum orders. Best case scenario ever. Have been using different site for the past year because of better pricing. Today I decided to check Petfooddirect out again and was surprised to see really good pricing, so I placed order only to find at check out that the shipping cost was almost $50. For bedding. $50 in shipping, for bedding. The free shipping coupon is available but not applicable to small animal bedding orders, among other things. Someone at this company is on some kind of crack if they think anyone is going to pay $50 in shipping costs. I'd rather pay more for the product and have free shipping with another company. I'd rather drive to a pet store and pay more for the product and have it my hands immediately, rather than pay the shipping costs that petfooddirect is offering."
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