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2023-02-16
1/5
Complete scam, hidden charges
"I used the chat bot for my question and I was told that it would be $5 to get an answer. The next thing I know, I’m charged an additional $64 for a subscription I did not approve. This is extremely unethical. I can just imagine how much money they’ve made by taking advantage of people like this and a quick look at the other reviews can give you an idea. So save yourself some money and find yourself a service that tells you upfront and honestly how much it will cost you. Beware of this scam."

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JA-Support from JustAnswer.com has responded
Posted Feb-16-2023

We apologize that you had this experience with JustAnswer. Customer satisfaction is very important to us, so I am happy to help make this right. We'll reach out privately to get your account information so that we can provide further assistance.

Best regards,
Meg at JustAnswer Customer Care
MegMK@justanswer.com or call 1-800-808-0645 ext. 55