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Merchant Member
2005-05-06
5/5
"I was very happy with the experience of my purchase through www.buydig.com. Although I had asked for the ground shipping, when I contacted them to let them know that I need the product (Palm E2) urgently for business reasons, they promptly shipped it via 2nd day air, and I received the product the very next day. They did not charge me for the 2nd day shipping. Excellent experience. I will always shop there."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
Making decisions on their own
Being easy to reach
Being knowledgeable
Being trustworthy
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
2003-11-16
5/5
"I would like to express my thanks to the staff at Canoga Camera. I was very pleased with the customer service. I ordered an EOS 10D and Canon Lens from them, and they shipped my lens the very next day. At the time of my order the EOS10D was not in stock, however, they shipped it very promptly as soon as it was available. They called me both times to notify me that my product has shipped.
I will definitely buy from them in future."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
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