- STORE REVIEWS
- PRODUCT REVIEWS
2016-02-28
1/5
Insulting Customer Service
"Placed an order on the 20th Feb and then it gets cancelled with no reason on the 26th Feb with no form of contact to explain why. I spoke on Live chat and all I get is sorry, sorry, sorry. The excuse was they sent me email demanding a higher payment to ship to UK but this email was never sent because I checked all my emails including Junk and all I received was promotional emails but no request for a bigger payment. I would have happily paid this amount as this was a mothers day gift. Now the items are no longer in stock which means I can't even place the order again. Quite frankly disgusted by the way this was handled by a large organisation. Then they email me saying sorry here is a $15 dollar voucher. Quite insulting I would say. Never again and will tell family and friends to avoid."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
