- STORE REVIEWS
- PRODUCT REVIEWS
2015-01-01
1/5
"DO NOT BUY FROM FOOD SERVICE WAREHOUSE!!! FSW charged my credit card at time of order, instead of waiting until order shipped. Every other online merchant that I have used only does a temporary authorization at time of order, then processes that actual charge when the order ships. The shipping from FSW is extremely SLOW. The product I ordered listed shipping in 10 - 15 days. Order still had shipped after almost 4 weeks. Customer service is not helpful. The agents that I spoke with could only tell me that my order was "at the warehouse" and could not provide a ship date. One agent told me that the order was scheduled to ship no later than a certain date. That date came and passed and my order still has not shipped. Perhaps FSW charged my card at time of the order hoping that the time for disputing the charge would elapse so I would have no recourse against them."
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