- STORE REVIEWS
- PRODUCT REVIEWS
2003-12-29
5/5
"Called site after seeing no apparent update after 2 business days. It was a pleasant conversation & after a low-key mention of additional items that I may need, my order was updated and status reflected as such.
Fuji S5000 arrived Xmas eve... just in time. Later that night opened it to discover that it is malfunctioning. I can only guess the CCD became dislodged/misaligned somehow making the camera unusuable.
Called priceler 12/29, expecting to be on hold forever due to the holidays..Total of about 30 minutes and was greeted by George. Nice to talk with him. Explained the situation, he said to tell the wife he was sorry, gave me an RMA# for return with few questions asked.
Considering that it is the Christmas season, everything has gone fine, and I will do business with priceler again. I mean, after all, I can't blame the merchant for a misbehaving camera.
Priceler does indeed take care of the customer after the sale, and that's what is important."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
