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2020-10-10
1/5
Poor customer service
"I made an online purchase on October 10th and I did not receive a confirmation email of this purchase. My order confirmation number I was given at the time my purchase to track this order shows “no order found”. I called the costumer service line and I have been given the run around about my order. So I asked for a refund and I was told, “my order was already on the plane and it was too late to cancel my order.” This seems very strange to me considering I have not received a confirmation email, I am unable to track my order with the confirmation number I was given at the time of my purchase, and following up with a phone call a few hours after I made this purchase. I was also told their supervisor would contact me and no phone call returned this afternoon. I am writing this review to give everyone a heads up so you don’t get scammed out of loosing your money like I think I am going to be. I will definitely follow up to let everyone know if I have any success canceling this order and receive my money back."
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