- STORE REVIEWS
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2020-01-03
1/5
Terrible!
"I ordered from here for the first time this year, let me tell you, it Will be the Last!!! They sent me a confirmation email saying my order would be here by December 27th, which was fine since we were doing our Christmas on the 28th. A few days later I get an email saying it will be arriving by the end of day the 24th,. Which I was thrilled about! But when it didn't show up that day, it was no big deal, I just figured it would be here the 27th when it had said at first. Well, the 27th came and went with no package! I was very upset, but had hope that Mabye it would show up the next day while my family was here, and I could still give the gift,..of course it Never did! So I had no gift to give my sister and her husband for Christmas! It was so frustrating having to tell them that I really did get them a gift, it just had not been delivered. The next day I emailed personal creations to see why my package never showed up,...2 days later I Still had not received any response whatsoever!! VERY POOR CUSTOMER SERVICE!!!!!! Thankfully I have family that works in the postal service, and asked them to check on it,....apparently over 2,000 people had emailed these people and not received any response! Absolutely insane!!!! So we finally called this bull crap company and found out they had either never shipped our package or had lost it!!! And the best they could do for us was give us free shipping, for all the trouble and hassle they caused us. I STRONGLY Urge everyone to NEVER use this company to buy anything! You'll never get it!!!! I WILL NEVER buy anything from them ever again! And I will. E sure to spread the word to everyone I know to do the same!!!"
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