- STORE REVIEWS
- PRODUCT REVIEWS
2007-11-07
1/5
"Stay away. Very diasppointed. Haven't received a single game/dvd the first month although I have 14 on the que. I've contacted customer service twice, yet nothing was resolved."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
2007-01-03
1/5
"Be Aware!
I purchased memory for my notebook a month ago, yet the memory came DOA. The memory was not only pull (used part), but was also defective to begin with. I've been trying to get RMA number for a month, yet there has been no response. Now, I am going to have to go through painful disputing process with my credit card company. BE AWARE. CHEAP PRICE COMES WITH RISK."
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Product Returns/Refunds/Exchanges
2005-12-22
1/5
"BE AWARE. A typical bait and switch. good price posted on pricewatch.com. When the order was places, an immediate email arrived saying the item was backordered and gave me a link for an alternative product at a steeper price. After waiting 3 weeks for the backordered item to arrive, I just received a cancellation notice without any explanations. Absolutely the worst."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
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